0% completed
0 of 0 questions
-
Answer the questions
Click start and answer the questions
-
-
What is your gender?
-
Which ethnic group best describes you?
-
What is your household income
-
-
What was the name/company name and profession of the installer or tradesperson who recommended Lightwave?
remaining -
-
Why did you decide to go with Lightwave?
remaining -
Thinking back to the first time you purchased Lightwave products, where did you purchase them from?
- From Lightwave (over the phone)
- From Lightwave (through the website)
- Amazon
- Screwfix
- Toolstation
- Electrical Direct
- Socket & Switches
- CEF
- Rexel
- Other Electrical Wholesaler
- John Lewis
- Apple Store (either in store or online)
- Currys
- Other Retailer (Online)
- Other Retailer (In store)
- eBay
- My installer/specifier bought them for me
- They were already in my house when I moved in
-
Please select all of the places you have ever purchased Lightwave products from. (you can select more than one)
Select one or more- From Lightwave (over the phone)
- From Lightwave (through the website)
- Amazon
- Screwfix
- Toolstation
- Electrical Direct
- Socket & Switches
- CEF
- Rexel
- Other Electrical Wholesaler
- John Lewis
- Apple Store (either in store or online)
- Currys
- Other Retailer (Online)
- Other Retailer (In store)
- eBay
- My installer/specifier bought them for me
- It was already in my house when I moved in
- None
-
What were your key considerations or concerns while you were researching smart home products?
remaining -
What is your favourite feature of the system?
remaining -
What points of friction or issues have you encountered whilst using our products?
remaining -
-
-
How likely are you to expand your smart home with more Lightwave products?
-
What would help you feel more confident making the decision to buy Lightwave products?
remaining -
-
Are you an end user, professional installer or a specifier?
-
-
-
Which department did you speak to ?
-
-
Lightwave currently provides Stainless Steel and White Metal finishes. What other finishes would you consider? (you can select more than one)
-
-
-
-
Give us your inspiration, if there was one new feature you could suggest, what would it be and why?
remaining -
-
-
-
-
Thank you for your time!
Your feedback is very important to us and your survey is now complete.
A member of our team will send you a unique voucher code via email within the next 1-3 working days. The voucher can be redeemed on our website or over the phone against Lightwave products only. Limited to one per customer. -
Thank you for your time!
Your feedback is important to us